Pursuing Excellence for Tomorrow's Challenges
Each school in District Five has an individual that has been designated by the principal to serve as school Technology Contact Person (TCP). This individual serves as the liaison between that school and the Technology Department on coordination of all technical support services for that school.
If any faculty or staff within a school has a technical service problem and needs assistance they are directed to their TCP to report the problem. In many cases, the TCP can resolve the problem immediately. In other cases, the TCP has the authority and means to report requests directly to the Technology Department. The TCP will create a ticket on your behalf and a technician will be assigned to the ticket.
For additional internal information and Technology Training, please log on to the Intranet.
We also offer a Helpdesk to District Employees. They are able to assist you over the phone. If they are unable to resolve your issue they can also create a ticket in the ticketing system for you.
The Helpdesk is open Monday - Friday 7:00am until 4:30pm.